It has finally gone live – after much deliberation and plenty of soul-searching, actually scrub that, it was an easy decision to make, we are proud to bring you the all new and shiny EMAV Client Portal. Rather than relying on external websites to transfer your photos and videos, we can now do this all in-house – streamlining the process and giving you a much simpler all-in-one solution.

One of the biggest benefits to you is that your deliverables will now be held securely online, ready for you to download, for a much longer period of time. Our old process used to allow you up to 28 days to download your files, which in fairness is usually plenty of time, but we’re now upping that to a minimum of 6 months of free, online, secure storage for all EMAV customers.

It’s secure! You only see your files, others only see their files, it’s that simple!

The new EMAV Client Portal is just another example of how we try to make your life easier.

Here’s how it works…

  1. You’ll receive a notification that your files are ready and waiting for you in your secure area on the client portal, now it’s as simple as clicking the link (or going to your bookmarked page if you’re that organised!).
  2. Hopefully you’ll remember your username and password when faced with this screen:

If not, don’t panic, there’s always the “Forgot Password?” link to reset it, or give us a shout and we’ll sort you out.

3. Once logged in, you’ll see your secure area, with your folders and files, such as this (note that real names etc have been masked to protect the innocent 😉 )

4. And from here it’s as simple as using the File Explorer on your laptop/desktop/whatever you use, navigate through your files and select what you want to download.

As always, if you have any questions, you know where we are to ask!